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COVID-19 SAFETY PROTOCOLS

Welcome to Kimpton Hotel Palomar Washington DC. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the District of Columbia. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

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Starting Monday, July 27, face coverings are required in all public spaces at our hotels in the Americas.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Guest Amenity Fees:

  • Your daily guest amenities fee of $25.00 + tax includes the following:
    • 20% discount in the hotel's restaurant, Urbana
    • $10 scooter credit
    • PPE Welcome Amenity
    • Complimentary in room water (2 per stay)
    • Unlimited local and long distance calls
    • Upgrade WiFi throughout the hotel (Normally $14.99 charge)
    • Exclusive discounts at signature Dupont Circle partner shops

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • Morning Coffee Service available at the Front Desk from 6:00a.m. Until 10:00a.m. or a coffee maker can be provided upon request.
  • Visit Urbana for Evening Social Hour which will now offer an opportunity to unwind and relax over a glass of wine or a cold beer in the comfort of your room if you choose. Visit the front desk for additional details.
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
  • Robes for use during your stay are available upon request.
  • In-room Spa Services have been suspended

Parking Services:

  • Valet parking is available at $49/night + Tax.

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. Our team will check in daily via text to offer contactless delivery of towels, sheets or trash pick-up. You can also text us directly at 240-356-8848 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor.
  • We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton's Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

  • Grab and Go items are available for purchase daily from URBANA. Place an order ahead of time or stop by the restaurant to order with a host.
  • URBANA is open for dinner 7-nights a week and weekend brunch (Saturday/Sunday). View Hours.

In-Room Dining:

  • In-room dining is not currently available.

Concierge Services:

  • Looking for ice? For your safety, we have suspended our in-floor ice machine service in lieu of contactless delivery. Text us at 240-356-8848 and we'll take care of the rest.
  • In need of DC restaurant recommendations for dine-in or delivery? Text us directly here 240-356-8848 for a curated list of our favorites.

Fitness Center:

  • The fitness center is open with social distancing guidelines.

Pool Availability:

  • Our pool is currently closed.

Business Center:

  • The business center is currently closed. Please visit the front desk for copy and printing services.

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact us at talktous@hotelpalomar-dc.com or by text at 240-356-8848 with questions.